Frequently Asked Questions

1. What is the shipping cost for my order?
The Radmeister web site is a complete and comprehensive self-service resource. To determine shipping, we recommend registering a user account here, then add the item(s) you are interested in to your online shopping cart. The web site would be able to calculate total freight costs from the closest Radmeister logistics center.
 
* Canadian customers: The website would also provide an itemized calculation for GST, Duties and Freight Costs.
 
Should you encounter any difficulties in obtaining the freight cost, please feel free to contact us at 1-949-502-0678 (Toll Free: 1-888-RADMEISTER or 1-888-723-6347)
 
2. Is the price indicated on the website for 1 piece or 1 set?
The item description would accurately illustrate the quantities for the product(s) you are interested in.
 
3. How long will it take for my order to be delivered?
After creating a user account, add the item(s) you are interested in to your online shopping cart. The web site will calculate freight costs and give you an approximate transit time from the closest Radmeister logistics center where the product is available.
 
4. How long will your tracks/tires last? How does it compare with the other companies?
We are confident in saying that Radmeister will give you "the most bang for the buck!" The products we offer have the best balance of reliability and quality to offer you the most cost effective solution.
 
5. Do you manufacture these products?
Radmeister has its own factories but also distributes other popular brands in order to provide you the best no-hassle online resource to purchase the parts you need.
 
6. How could I place an order online?
The Radmeister web site is a complete and comprehensive self-service resource. To determine shipping, we recommend registering a user account here.
 
Then add the item(s) you are interested in to your online shopping cart. The web site would be able to calculate total freight costs from the closest Radmeister logistic center.
 
* Canadian customers: The website would also provide an itemized calculation for GST, Duties and Freight Costs.
 
Should you encounter any difficulties when placing your order, please feel free to contact us at 1-949-502-0678 (Toll Free: 1-888-RADMEISTER or 1-888-723-6347)
 
7. Can I pick up my order?
Yes, most definitely. We can offer pick-up at any Radmeister logistics center (Will Call).
 
In addition, should you may secure pickup from our trucking company's depot (Should you live in a location our freight forwarders not be able to deliver. Shipping costs involved).
 
8. Can I pay in cash or by check?
At this time, the Radmeister web site is not capable of accepting payments other than Credit Cards (MasterCard, Visa, AmericanExpress). 
 
9. Can I get a dealer's discount if I will order 2 or more sets?
Radmeister prices have been set to be very competitive at the single unit price. No matter what quantity you order, it would be cost-beneficial.

10. Can I pay it in cash or check?
At this time, the Radmeister web site only offer payment by major credit card.
 
** Payments by TT would be available to International Customers for a fee.

11. Will the tracks fit my machine?
If your machine's make and model are listed on our website and there is a product available for it, then we guarantee the fit.
 
If your machine's make and model are not listed or you would like additional information to ensure the proper fit, feel free to contact us.
 
12. Can I expedite the delivery of my order?
Yes, you may request an air freight cost for your product directly through a Radmeister customer service representative.
 
13. Can I use my own freight carrier.
Yes, you may. On the checkout screen, just make sure to select Pick-Up.
 
** Fee applies.

14. Can I order 1 piece of tire or tracks?
You can order a single rubber track.  However, for tires we recommend ordering in sets to ensure proper fit and balance.

15. Do you accept COD?
Not at this time.

16. Does your price include shipping?
All product prices illustrated on the Radmeister web site are exclusive of freight charges.
 
To obtain the total out-the-door costs, we recommend registering a user account here.
 
Then add the item(s) you are interested in to your online shopping cart. The web site would be able to calculate total freight costs from the closest Radmeister logistics center.
 
Should you encounter any difficulties when placing your order, please feel free to contact us at 1-949-502-0678 (Toll Free: 1-888-RADMEISTER or 1-888-723-6347)

17. Do you do financing?
Yes, we are offering financing through the services of:

1. First Pacific Funding. For more information click here or call us at Toll Free: 1-888-RADMEISTER or 1-888-723-6347
   

2. AbleNet Leasing. Click here to download the application form or call Mr. Jeff Bob from AbleNet Leasing at 800-255-7430 x15

18. Where are you located?
Radmeister is located in Tustin, California. Although, we have several logistics centers located throughout the United States to provide fast, low cost and hassle free delivery of the products you order. Even to Canada.